Urgent ranking issue « cocos2d for iPhone

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Urgent ranking issue

(12 posts) (3 voices)

Started 2 years ago by Finkly
Latest reply from cybergreg

Tags:

cocoslive

Finkly
Member

Hi Riq,

I've discovered that people are experiencing game crashes in my game, FareCity, when they view my leaderboard. I have an update in review with Apple that should fix the problem but I'm wondering if it is possible to temporarily disable the ranking for the game?

In detail, I am using a UITableView and use the ranking to set the initial row so people start at their entry. The problem is that some debug code got left in the release, resulting in the table having an initial size of 200. If anyone has a lower ranking UITableView throws an exception. As the leaderboard is now over 1000 entries a lot of people are experiencing the problem. However, the game doesn't set the row if it has a value of kServerPostInvalidRanking, so I believe if cocosLive stops returning ranks the crash will stop.

On a broader point, have you considered providing an API to get the number of entries in the table? I know you've added some stuff recently so apologies if it's already there but it's a problem to implement the leaderboard using UITableView without knowing the table size in advance.

Thanks for any help you can give.

Posted 2 years ago #
riq
Key Master

I can disable it.
But you won't be able to enable it again unless you delete all your scores first.
Let me know if you want that.

Posted 2 years ago #
Finkly
Member

Thanks for the quick response.
I don't think I can afford to have the rankings off permanently and I really don't to kill people's scores now that the game is live. I guess I'll just have to wait for the fix to get approved.
So, no change - unless you have any alternative suggestions.

Posted 2 years ago #
cybergreg
Member

Email Apple - I've read that if you tell them your update contains a patch for a known bug they might push it through faster.

Posted 2 years ago #
riq
Key Master

@finkly: If your current game is crashing, then I will do this:
- disable rankings
- reject the current update
- create another game on cocoslive with rankings enabled
- the new version should point to the new game
- send the new update to apple

Posted 2 years ago #
Finkly
Member

I emailed Apple last night. I'm awaiting their reply/action.

Meanwhile I have a bigger problem with cocosLive, having just discovered the offset 1000 limit problem! I am using 0.3.5 in the shipping game and I'm finding that if I ask to display a position beyond 1000 the request succeeds but the parsing fails. I have just looked round the forum and see that it is a limitation in GAE.

(Before my next sentence I would like to say that I think Cocos2D is awesome, I think Riq is doing a really great service to the community, and that I hope to be able to donate something soon to help him on his way to the riches he deserves.)

I really think that a reliable online leaderboard service cannot have such a limitation. Fare City has been on sale for 10 days and already have 1200 people on the leaderboard (despite the crash issue above). Riq, you really need to warn people about this!

So now we need to make a decision. I see from your comments in http://www.cocos2d-iphone.org/forum/topic/777 that two months ago you were planning/working on/thinking about a fix to remove the limitation. Is that likely to appear anytime soon? I really would like to continue to use cocosLive for Fare City but unless a solution is imminent I see no option but to migrate to an alternative service.

(BTW, just heard back from Apple - they are reviewing the update now!)

Posted 2 years ago #
riq
Key Master

@finkly: if you need to display more than 1000 scores, I suggest not to use cocoslive.

Posted 2 years ago #
Finkly
Member

OK. Thanks Riq, that helps my decision.

Posted 2 years ago #
Finkly
Member

Hi Riq. Does the cc_position information continue to work with rankings disabled? What I mean is, if I request results filtered by country or device do I still get numbers that correspond to the overall positions in the table or do they just show 1, 2, 3?

If the positions are absolute then please disable rankings on Fare City. It will workaround most of our problems and buy us some time.

Thanks in advance for your help.

Posted 2 years ago #
riq
Key Master

Yes 'position' will continue to work when rankings is disabled.
But the position will be "relative" to the query.

If you want to test it on your game, I suggest that you create another game on cocoslive with rankings disabled and test it to see if it works as you like.

If so, I'll disable it.

Posted 2 years ago #
Finkly
Member

Thanks. Just tried it out and it is not a solution. Oh well.

One the plus side, version 1.0.1 has been approved by Apple super quick and should be going live anytime now, so at least the game won't crash anymore.

Posted 2 years ago #
cybergreg
Member

v1.0.1 is out, just downloaded the update

Posted 2 years ago #

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